Hotel Carlota | Hotel in Mexico City

| 8.6 (516 Reviews) |   Pet Friendly  4 Bathrooms  8 Guests
Reforma Hotel | Hotel Carlota

Hotel in Reforma, Mexico City

Offering a year-round outdoor pool and free WiFi throughout, Hotel Carlota is located less than 328 feet from famous Paseo de la Reform Avenue and 5 minutes’ walk from Reforma 222 shopping center. The rooms come with a flat-screen cable TV and private bathroom with shower. Some of the rooms come with a terrace or balcony and pool views. There is a 24-hour front desk and shops at the property. Free parking on site is also available. United States Embassy is 1312 feet from Hotel Carlota, while Zona Rosa is 0.6 mi from the property. The nearest airport is Benito Juárez Airport, 5.9 mi from the property.

Hotel Carlota is located in Mexico City.

This 31 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Accessibility, Bar, and several others. This is a 4 star rated property and has over 516 reviews with the average score of 8.6 . Coming to Mexico City and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 31 Bedrooms Hotel if you want to learn more about this place in Mexico City. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Carlota in Mexico City is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Carlota”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
Accessibility
Transportation/Shuttle
Security/Safety
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
Parking
  • Private Parking
  • Parking
  • Free parking
General
  • Pet friendly
  • Heating
  • Elevator
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Safe
  • Wifi in all areas
Guest Services
  • 24-hour front desk
  • Airport shuttle (additional charge)
  • Room service
  • Dry cleaning
  • Private check-in/out
  • Laundry
  • Daily housekeeping
  • Airport shuttle
  • Ironing service
  • Shuttle service (additional charge)
  • Concierge
  • Tour desk
  • Shuttle service
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Pool bar
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.

Please note that payment must be made prior to arrival via a payment link. after booking, guests will be contacted by the property for further information.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.9
Location:
9.1
Staff:
8.34
Facilities:
8.13
Comfort:
8.42
Cleanliness:
8.38
Paul
Sep 18, 2026 07:00:00 AM
Review Score:   10
Mexico
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior Suite
Room Type: Suite
Room Size: 70 m2
1 King bed(s) Bed
Superior Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Bath or shower, Shower, Shampoo, Conditioner, Toilet, Free toiletries, Private bathroom, Bath, Towels, Toilet paper, Body soap, Hairdryer

General

Carbon monoxide detector, Heating, Carbon monoxide sources, Air conditioning, Private entrance, Ironing facilities, Trash cans, Key card access, Smoke alarm, Iron, Fire extinguisher, Safety deposit box

Media & Technology

Pay-per-view channels, Flat-screen TV, Cable channels, TV, Telephone

Outdoors

Terrace, Outdoor dining area, Balcony

Kitchen

Refrigerator

Living Area

Desk, Seating area, Sofa

Bedroom

Dressing room, Extra long beds (> 80 inches), Wardrobe or closet, Linens

Services

Wake-up service

View

Pool view

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Non-feather pillow, Clothes rack

Pool and Spa

Pool towels, Heated pool, Shallow end

Physical distancing

Single-room AC for guest accommodation
Standard Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Standard  Room

Food & Drink

Bottle of water, Minibar

Bathroom

Bath or shower, Shower, Shampoo, Conditioner, Toilet, Free toiletries, Private bathroom, Bath, Towels, Toilet paper, Body soap, Hairdryer

General

Carbon monoxide detector, Heating, Carbon monoxide sources, Air conditioning, Private entrance, Ironing facilities, Trash cans, Key card access, Smoke alarm, Iron, Fire extinguisher, Safety deposit box

Media & Technology

Pay-per-view channels, Flat-screen TV, Cable channels, TV, Telephone

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Dressing room, Extra long beds (> 80 inches), Wardrobe or closet, Linens

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Non-feather pillow, Clothes rack

Pool and Spa

Pool towels, Heated pool, Shallow end

Physical distancing

Single-room AC for guest accommodation
Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed
Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Bath or shower, Shower, Shampoo, Conditioner, Toilet, Free toiletries, Private bathroom, Bath, Towels, Toilet paper, Body soap, Hairdryer

General

Carbon monoxide detector, Heating, Carbon monoxide sources, Air conditioning, Private entrance, Ironing facilities, Trash cans, Key card access, Smoke alarm, Iron, Fire extinguisher, Safety deposit box

Media & Technology

Pay-per-view channels, Flat-screen TV, Cable channels, TV, Telephone

Kitchen

Refrigerator

Living Area

Desk, Seating area, Sofa

Bedroom

Dressing room, Extra long beds (> 80 inches), Wardrobe or closet, Linens

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Non-feather pillow, Clothes rack

Pool and Spa

Pool towels, Heated pool, Shallow end

Physical distancing

Single-room AC for guest accommodation
Double Room with Terrace
Room Type: Double
Room Size: 35 m2
1 Full bed(s) Bed
Double Room with Terrace

Food & Drink

Bottle of water, Minibar

Bathroom

Bath or shower, Shower, Shampoo, Conditioner, Toilet, Free toiletries, Private bathroom, Bath, Towels, Toilet paper, Body soap, Hairdryer

General

Carbon monoxide detector, Heating, Carbon monoxide sources, Air conditioning, Private entrance, Ironing facilities, Trash cans, Key card access, Smoke alarm, Iron, Fire extinguisher, Safety deposit box

Media & Technology

Pay-per-view channels, Flat-screen TV, Cable channels, TV, Telephone

Kitchen

Refrigerator

Living Area

Desk, Seating area

Bedroom

Dressing room, Extra long beds (> 80 inches), Wardrobe or closet, Linens

Services

Wake-up service

Outdoors

Outdoor furniture, Terrace

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Non-feather pillow, Clothes rack

Pool and Spa

Pool towels, Heated pool, Shallow end

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hotel Carlota starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Hotel Carlota has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Carlota starts from $148 per night with includes Bar, Internet, Air Conditioner, Pool, Guest Services, Child Friendly, Parking, Designated Smoking Area, Security/Safety, Breakfast, Heating, Laundry, Transportation/Shuttle, Restaurant, Pet Friendly, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Carlota has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Carlota indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.