Holiday Inn Knoxville N - Merchant Drive by IHG | Hotel in Knoxville

| 8.6 (302 Reviews) |   Pet Friendly  10 Bathrooms  28 Guests
Knoxville Hotel | Holiday Inn Knoxville N - Merchant Drive by IHG

Hotel in Knoxville

Holiday Inn Knoxville N - Merchant Drive is close to area sports venues and the home of many baseball, football, track, basketball, swimming, rowing and other sports teams. This Knoxville, TN hotel is only four miles from the University of Tennessee with the famous Neyland Stadium, home of the Tennessee Volunteers football team, and the Women's Basketball Hall of Fame. The Museum of Appalachia and the McGhee Tyson Airport are just minutes from the hotel. More than 50 restaurants and cocktail lounges are located in the surrounding area.Popular area attractions include Dollywood amusement park, Gatlinburg, Great Smoky Mountains and American Museum of Science & Energy. Superior hotel features and amenities include free high-speed Internet access and free local calls. All rooms include spacious work areas and telephones with voice mail. This Knoxville, TN hotel also provides business travelers with access to copy and fax services, a business center and meeting space that accommodates most events and business functions. All rooms feature microwaves, refrigerators and coffee-machines. All rooms are nonsmoking. This is a pet-friendly hotel; a stay fee is required.

Holiday Inn Knoxville N - Merchant Drive by IHG is located in Knoxville.

This 50 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Balcony/Terrace, Child Friendly, and several others. This is a 3 star rated property and has over 302 reviews with the average score of 8.6 . Coming to Knoxville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 50 Bedrooms Hotel if you want to learn more about this place in Knoxville. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Knoxville N - Merchant Drive by IHG in Knoxville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Knoxville N - Merchant Drive by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Bar
  • Special diet meals (on request)
  • Snack bar
  • Kid-friendly buffet
  • Fruit
  • Kids' meals
  • Restaurant
  • Wine/Champagne
Parking
  • Accessible parking
  • Free parking
  • Parking
  • Parking on site
Activities
  • Happy hour
  • Spa lounge/Relaxation area
  • Fitness center
  • Fitness
General
  • Heating
  • Smoke-free property
  • Pet friendly
  • Air conditioning
  • Wifi in all areas
  • Elevator
  • Adults only
  • Facilities for disabled guests
  • Safe
  • Non-smoking rooms
  • Convenience store on site
Guest Services
  • Room service
  • Laundry
  • Fax/Photocopying
  • 24-hour front desk
  • Vending machine (snacks)
  • Daily housekeeping
  • Shared lounge/TV area
  • Business center
  • Vending machine (drinks)
  • Meeting/Banquet facilities
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Key access
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Shallow end

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Partially refundable
Pet Policy
Pets are allowed and charges may apply.

You must show a valid photo id and credit card upon check-in, up to 4 children, 11 years or younger, can eat for free at the onsite restaurant.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, swimming pool: closed from mon, sep 1, 2025 until mon, jun 1, 2026

Reviews

Value for money:
8.08
Location:
8.66
Staff:
8.8
Facilities:
8.74
Comfort:
8.8
Cleanliness:
8.93
George
May 6, 2026 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Premium King Room
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Walk-in shower, Body soap, Shampoo, Conditioner, Shower, Private bathroom, Hairdryer, Toilet, Toilet paper, Towels, Bathtub or shower

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV, Cable channels

General

Heating, Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm, Key card access, Key access, Iron, Interconnecting room(s) available, Lockers, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk, Sitting area, Sofa

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room amenities

Feather pillow, Sofa bed, Clothes rack

Pool and Spa

Pool towels
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 31 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Shampoo, Conditioner, Shower, Private bathroom, Hairdryer, Bathtub, Toilet paper, Towels, Toilet, Bathtub or shower

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV, Cable channels

General

Heating, Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm, Key card access, Key access, Iron, Interconnecting room(s) available, Lockers, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room amenities

Feather pillow, Clothes rack

Pool and Spa

Pool towels
Deluxe Twin Room - Hearing Accessible
Room Type: Twin
Room Size: 31 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Shampoo, Conditioner, Shower, Private bathroom, Hairdryer, Bathtub, Toilet paper, Towels, Toilet, Bathtub or shower

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV, Cable channels

General

Heating, Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm, Key card access, Key access, Iron, Lockers, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room amenities

Feather pillow, Clothes rack

Pool and Spa

Pool towels

Accessibility

Hearing accessible
Standard Room
Room Type: Double
Room Size: 31 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Shampoo, Conditioner, Shower, Private bathroom, Hairdryer, Toilet, Toilet paper, Towels, Bathtub or shower

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV, Cable channels

General

Heating, Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm, Key card access, Key access, Iron, Lockers, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room amenities

Feather pillow, Clothes rack

Pool and Spa

Pool towels
King Room - Hearing Accessible - Non-Smoking
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
King Room - Hearing Accessible - Non-Smoking

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Shampoo, Conditioner, Shower, Private bathroom, Hairdryer, Toilet, Toilet paper, Towels, Bathtub or shower

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV, Cable channels

General

Heating, Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm, Key card access, Key access, Iron, Lockers, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk, Sitting area, Sofa

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room amenities

Feather pillow, Sofa bed, Clothes rack

Accessibility

Roll-in shower, Hearing accessible

Pool and Spa

Pool towels
Standard King Room
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Walk-in shower, Body soap, Shampoo, Conditioner, Shower, Private bathroom, Hairdryer, Toilet, Toilet paper, Towels, Bathtub or shower

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV, Cable channels

General

Heating, Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm, Key card access, Key access, Iron, Lockers, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk, Sitting area, Sofa

Bedroom

Linens, Wardrobe or closet, Alarm clock

Room amenities

Feather pillow, Sofa bed, Clothes rack

Pool and Spa

Pool towels
King Room - Disability Access
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Shampoo, Conditioner, Shower, Private bathroom, Hairdryer, Toilet, Towels, Bathtub or shower

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV, Cable channels

General

Heating, Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm, Key card access, Key access, Iron, Lockers, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Lower sink, Adapted bath, Toilet with grab rails

Pool and Spa

Pool towels

Room amenities

Feather pillow
King Room - Disability Access
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Shampoo, Conditioner, Shower, Private bathroom, Hairdryer, Toilet, Towels, Bathtub or shower

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV, Cable channels

General

Heating, Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm, Key card access, Key access, Iron, Lockers, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Lower sink, Adapted bath, Toilet with grab rails

Pool and Spa

Pool towels

Room amenities

Feather pillow
Standard King Room - Accessible
Room Type: Double
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Shampoo, Conditioner, Shower, Private bathroom, Hairdryer, Toilet, Towels, Bathtub or shower

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV, Cable channels

General

Heating, Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm, Key card access, Key access, Iron, Lockers, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Pool and Spa

Pool towels

Room amenities

Feather pillow

Accessibility

Hearing accessible
Standard Queen Room with Two Queen Beds and Tub - Accessible
Room Type: Suite
Room Size: 8 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Body soap, Shampoo, Conditioner, Shower, Private bathroom, Hairdryer, Toilet, Towels, Bathtub or shower

Media & Technology

Satellite channels, TV, Telephone, Flat-screen TV, Cable channels

General

Heating, Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm, Key card access, Key access, Iron, Lockers, Carpeted

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Pool and Spa

Pool towels

Room amenities

Feather pillow

FAQ's

Is this Knoxville hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Knoxville hotel?

Check-in time for Knoxville hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Knoxville hotel have a swimming pool?

Yes, this Knoxville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Knoxville hotel?

Best-rates for the Knoxville hotel starts from $103 per night with includes Bar, Entertainment, Breakfast, Laundry, Pet Friendly, TV, Spa, Guest Services, Internet, Pool, Wheelchair Accessible, Balcony/Terrace, Child Friendly, Restaurant, Parking, Security/Safety, Business Services, Wellness Facilities, Fireplace/Heating, Air Conditioner, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Knoxville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Knoxville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Knoxville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Knoxville hotel?

Based on the information reported by the owner or manager, the Knoxville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Knoxville hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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